Terms of Service

 Introduction

Welcome to Treffas AB , an online scheduling and appointment management platform. By accessing or utilizing our services, you hereby acknowledge and agree to be legally bound by these Terms of Service (hereinafter referred to as “TOS”). If you do not agree to these TOS, you are prohibited from accessing or utilizing our services.

The TOS governs the use of our platform and services, including all features and functionalities and all content, information, and materials made available through our services. The TOS also governs any software provided to you as a part of our services.

By accessing or utilizing our services, you represent and warrant that you have read, understood, and agree to be bound by these TOS and any other agreements, policies, or guidelines referenced herein or linked from this TOS, including, without limitation, our Privacy Policy.

Service Description

Our platform provides various scheduling and appointment management services, including appointment booking, calendar integration, and customer management tools. Our services are designed to help businesses and professionals manage their appointments and client interactions more efficiently.

Examples of services included are:

• online appointment booking,
• calendar integration,
• payment integration,
• customer management tools, and
• other services that may be added from time to time.

Account Registration

To access and utilize our services, you are required to register for an account with us. During the registration process, you will be required to provide certain personal information, including, without limitation, your name, email address, and other contact information.

You represent and warrant that all information provided during the registration process is accurate, current, and complete and that you will keep your account information up-to-date at all times.

You are solely responsible for maintaining the confidentiality of your account information, including your password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account, password, or security breach.

Payment and Billing

Our services are offered on a subscription basis, and you pay either monthly or yearly fees. The subscription pricing may change from time to time at the company’s discretion. Paid accounts can be subscribed to on a month-to-month basis, on an annual basis, or at another time, as more fully explained on our pricing page.

You authorize us to charge your chosen payment method for the fees associated with your subscription. If your payment method fails or your account is past due, we may collect fees owed using other collection mechanisms.

Paid accounts will automatically renew for the same subscription period unless you cancel the account by the end of the then-current subscription period. In the Treffas app, you can cancel your account at any time by going to the “billing” page under the “account” menu. Cancellation will be effective immediately. Please note that after you cancel your account, you may not be able to use or access the platform, and you will not be entitled to refund any fees you’ve paid.

If you cancel your subscription, there will be no refund for the current subscription period.

BY CREATING A PAID ACCOUNT, YOU CONSENT TO ALLOW TREFFAS TO CHARGE YOUR PAYMENT METHOD, EITHER DIRECTLY OR THROUGH ITS PAYMENT PROCESSORS, FOR THE AMOUNTS DUE FOR YOUR INITIAL SUBSCRIPTION PERIOD AND ADDITIONAL SUBSCRIPTION PERIODS UNTIL YOUR ACCOUNT IS CANCELLED OR TERMINATED. PLEASE PRINT OUT THESE TERMS AND CONDITIONS FOR YOUR RECORDS.

Renewal and Cancellation

Subscriptions will automatically renew unless canceled by you. You can cancel your subscription anytime, but there will be no refund for the current subscription period.

Use of Service

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations, including, without limitation, those related to data privacy, such as the General Data Protection Regulation (GDPR).

You further agree not to use our services in any manner that could damage, disable, overburden, or impair our services or any third party’s use of our services.

Prohibited activities include, but are not limited to, using our services to engage in fraud, deception, or other illegal activities; attempting to gain unauthorized access to our services or any other systems or networks connected to our services; or using our services to transmit any viruses, worms, Trojan horses, or other harmful or destructive code.

Terms of Website

By accessing or using our website, you agree to be bound by these terms of website. If you do not agree to these terms, please do not use our website.

Our website is intended for general informational purposes only. We do not guarantee that the information on our website is accurate, complete, or current.

You are responsible for ensuring that your use of our website complies with all applicable laws and regulations.

Our website may contain links to third-party websites. We are not responsible for the content or practices of these websites and do not endorse them. By accessing or using these third-party websites, you do so at your own risk and are subject to their terms of service and privacy policies.

We reserve the right to make changes to our website and these terms of website at any time. Your continued use of our website after changes are made constitutes your acceptance of the new terms.

We do use cookies on our website, please see our Privacy Policy for more information.

Intellectual Property

Our services and content are protected by copyright, trademark, and other intellectual property laws. You acknowledge and agree that the services and content, including without limitation all software, code, data, text, graphics, logos, images, and other materials made available through our services, are owned by or licensed to us, and are protected by copyright, trademark, and other intellectual property laws.

You may not use our services or content for any unauthorized or illegal purpose, including without limitation reproducing, modifying, distributing, displaying, performing, or transmitting any of our services or content, in whole or in part, without our prior written permission.

Data Protection

We take data protection seriously, and we are committed to protecting the personal data of our users in accordance with all relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR).

The types of personal data we collect include, but are not limited to, name, email address, and other contact information. We collect this data to provide and improve our services, communicate with our users, and comply with legal obligations.

We retain personal data for as long as necessary to provide our services and comply with legal obligations. We have implemented appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

Users have the right to access, modify or delete their personal data, and to request that we stop processing their personal data or restrict the processing of their personal data. Users can exercise these rights by contacting us at [email protected].

We do not share personal data with any third party except with our service providers, and only for the purpose of providing and improving our services.

We comply with relevant data protection regulations and regularly review our data protection policies and procedures to ensure that we are meeting our legal obligations.

GDPR Compliance

We comply with the General Data Protection Regulation (GDPR) and all other applicable data protection laws and regulations.

We are responsible for the processing of personal data as a data controller and have appointed a Data Protection Officer (DPO) to ensure our compliance with the GDPR.

We have implemented appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

We will only process personal data for the purposes specified in our Privacy Policy and will not process personal data for any other purposes without obtaining your explicit consent.

We will retain personal data for no longer than necessary for the purposes for which it was collected.

We will provide individuals with access to their personal data upon request and allow them to exercise their rights under the GDPR, such as the right to access, rectify, or delete their personal data.

We will notify the appropriate authorities and affected individuals in the event of a data breach.

Data Ownership

We collect and use personal data from our users in accordance with all relevant data protection laws and regulations, including the General Data Protection Regulation (GDPR).

The types of personal data we collect include, but are not limited to, name, email address, and other contact information. We collect this data to provide and improve our services, communicate with our users, and comply with legal obligations.

By using our services, you grant us a non-exclusive, worldwide, and perpetual license to use, process, and store your personal data for the purpose of providing and improving our services.

We retain personal data for as long as necessary to provide our services and comply with legal obligations. We have implemented appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

Users have the right to access, modify or delete their personal data, and to request that we stop processing their personal data or restrict the processing of their personal data. Users can exercise these rights by contacting us at info.

We do not share personal data with any third party except with our service providers, and only for the purpose of providing and improving our services.

We do not sell any personal data of our users to any third party.

We comply with relevant data protection regulations and regularly review our data protection policies and procedures to ensure that we are meeting our legal

Data Transfer and Data Security

We process personal data in accordance with the General Data Protection Regulation (GDPR) and all other applicable data protection laws and regulations.

We will only transfer personal data to countries outside of the European Union or the European Economic Area (EEA) if we have ensured an adequate level of data protection, such as by using standard data protection clauses adopted by the European Commission, or if the recipient is certified under the EU-U.S. Privacy Shield Framework.

We take appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

We regularly review our data protection policies and procedures to ensure that we are meeting our legal obligations.

Disclaimer of Warranties

Our services are provided on an “as-is” and “as-available” basis, and we make no representations or warranties of any kind, express or implied, as to the operation of our services or the information, content, materials, or products included on our services.

You acknowledge and agree that your use of our services is at your own risk, and that we do not guarantee that our services will be uninterrupted, timely, or error-free.

We do not guarantee the accuracy or reliability of any content or information provided through our services, and we are not responsible for any errors, omissions, or inaccuracies in any content or information provided through our services.

Limitation of Liability

In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages, arising out of or in connection with your use of our services, or any other matter related to our services.

Our maximum liability to you for any damages arising from your use of our services is limited to the amount of fees paid by you for the use of our services.

Termination

We reserve the right to terminate your use of our services at any time, for any reason, and without notice.

In the event of termination, you will no longer be able to access or utilize our services, and we will not provide any refund for any terminated subscriptions.

Governing Law

These of service shall be governed by and construed in accordance with the substantive laws of Sweden, without regard to its principles of conflict of laws.

Dispute Resolution

Any dispute, controversy or claim arising out of or in connection with this contract, or the breach, termination or invalidity thereof, shall be finally settled by arbitration in accordance with the Rules for Expedited Arbitrations of the Arbitration Institute of the Stockholm Chamber of Commerce. The seat of arbitration shall be Stockholm, Sweden, and the language to be used in the arbitral proceedings shall be English.

Educational Use

Our services are not intended for use by children under the age of 13. We comply with the Children’s Online Privacy Protection Act (COPPA) and do not knowingly collect or maintain personal information from children under the age of 13.

Legal Compliance

You are responsible for complying with all applicable laws and regulations, including those related to data privacy, such as the General Data Protection Regulation (GDPR). Treffas reserves the right to investigate complaints or reported violations of our Terms and to take any action we deem appropriate, including but not limited to canceling your User account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties, and disclosing any information necessary or appropriate to such persons or entities relating to your profile, e-mail addresses, usage history, posted materials, IP addresses, and traffic information, as allowed under our Privacy Policy. You agree to promptly notify Trefass if you are made aware of any unauthorized or illegal use of the Website.

Notices and Messages

By using the Services, you consent to receive emails from us. These emails may include notices about applicable fees and charges, transactional information, and other information concerning or related to the Services. These emails are part of your relationship with us. By scheduling a meeting as an Invitee with a Treffas User, you consent to receive transactional emails related to the scheduled meeting (e.g. booking confirmations and reminders). If, as an Invitee, you provide your phone number for text notifications, you also consent to receive SMS notifications from Treffas related to the scheduled meeting between you and the Treffas User.

You agree that any notices, agreements, disclosures, or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing. You agree to keep your contact information up to date, and to monitor your email settings to ensure that you receive emails from us at your discretion and as necessary. If, as an Invitee and/or Treffas User you do consent to the use of SMS notifications as described herein, you also agree to comply with the terms and conditions of the Twilio Acceptable Use Policy when sending and/or receiving such SMS notifications.

Links to Other Websites

Our services may contain links to third-party websites. We are not responsible for the content or practices of these websites and do not endorse them. By accessing or utilizing these third-party websites, you do so at your own risk and are subject to their terms of service and privacy policies.

Unauthorized Activities

Prohibited activities include, but are not limited to, hacking, cracking, and phishing. Any unauthorized access to our services will result in immediate termination of your account and possible legal action.

Fair Use Policy

We reserve the right to limit or restrict use of our services for excessive or abusive use. Examples of excessive or abusive use include, but are not limited to, using automated scripts or bots to access our services or using our services to engage in any form of spamming or phishing.

Beta Features

We may make beta features available for testing and feedback. These features are provided on an “as-is” and “as-available” basis, and we do not guarantee that they will be error-free or that they will be made available for any particular period of time. We will not be liable for any damages arising from your use of beta features.

Indemnification

You agree to indemnify and hold harmless Treffas AB and its affiliates, officers, agents, and employees from any claims, losses, damages, or expenses, including reasonable attorneys’ fees, arising out of or in connection with your use of our services.

Changes

We reserve the right to make changes to these terms of service at any time. Your continued use of our services after changes are made constitutes your acceptance of the new terms. We will notify you of any material changes to these terms.

Entire Agreement

These terms of service constitute the entire agreement between you and Treffas AB and supersede all prior agreements, whether written or oral.

Assignment

We may assign these terms of service at any time, but you may not assign them without our prior written consent.

Contact Information

If you have any questions or concerns about these terms of service, please contact us at [email protected]

Waiver and Severability

Our failure to enforce any provision of these terms of service shall not be deemed a waiver of such provision. If any provision of these terms of service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.